How to Deliver Excellent Online Customer Service

Good customer service has always been crucial to the success of any small business. What’s changed with new technology, however, is a growing emphasis on response times and personalized interaction. These days, customers aren’t always content to sift through a menu of telephone options in order to get their problems fixed. Increasingly, they want online … Continued

How to Format Your Press Release for Best Results

You can use a press release for a wide variety of purposes – such as to announce a new product or service, an upcoming event, or a management change; you can also use it to create buzz around a new initiative, campaign or resource.  Unlike paid advertising, a press release can lead to pick-up and … Continued

How to generate investment in your small business

Whether your small business is just getting started, starting to get bigger, or simply trying to stay afloat, you should constantly be on the lookout for new sources of investment capital. At almost every stage of the way, finding the right funding is a vital part of any business’ success. Still, generating investment isn’t always … Continued

7 Steps to Avoiding Online Auction Shipping Failures

So, you’ve decided to sell your merchandise on Amazon or eBay or Etsy. Congratulations and welcome to the Internet! However, there is one thing you need to make sure you do. You have to package the ordered items carefully before you ship them off, because you need to make sure your business does not fall … Continued

7 Networking Tips for Small Business Owners

Of all the marketing efforts you make on behalf of your small business, few are more important than networking. Building strong, lasting relationships with peers, potential sales leads and experienced members of your professional community is vital to boosting your business’ growth and opening doors to new opportunities. Unfortunately, not everyone finds networking to be … Continued

Guide to Starting Social Campaigns for Small Businesses

The rapid growth and widespread popularity of social media has allowed businesses big and small to boost their exposure and build a loyal following. Powerful and easy to use, social media has become the new word-of-mouth for many small and emerging companies. In a previous blog, we explained how to get started on social media. … Continued

Holiday Packaging

The certified packing experts at The UPS Store will ensure that when your recipients open the gift that you selected with love and we packed with care, the thoughtfulness will shine through. And if you are packing your own holiday gifts, The UPS Store carries cardboard boxes, tape and packing peanuts, inserts, and bubble cushioning. Just ask our packing experts for advice on what supplies will best suit your holiday needs.

The UPS Store Certified Packing Experts® can pack and ship everything from letters to toasters to surfboards. If an item packed by our associates and shipped via UPS® is damaged or lost, you’ll be reimbursed for the item’s value (subject to the lesser of actual value, replacement or repair cost), the full retail price of packing materials and services, and shipping charges (excluding declared value charges). Restrictions apply. For full details, visit The UPS Store and ask about our Pack & Ship Guarantee.*

Holiday Shipping

This holiday season, ship your gifts at The UPS Store near you. Our shipping experts can help you determine the best courier option for your destination and budget, and ensure you have the right documentation if your holiday presents are crossing the border.

Choose UPS for on-time delivery in Canada or across the globe. Need it there fast? Ship by air for overnight delivery. On a budget and have some time? Ship by ground and save!



We offer a 100% refund on the value of the contents plus the cost of packing and shipping if the item is damaged or lost in transit. Get additional peace of mind with our online tracking tool and our Pack & Ship Guarantee*, which offers a 100% refund on the value of the contents plus the cost of packing and shipping.


Our locations offer a full range of shipping options through UPS® and other carriers. Shipping options include:

UPS Early A.M.®

UPS Express®

UPS Express Saver®

UPS Expedited®

UPS 3 Day Select®

UPS Standard®

How to reduce email clutter

 Do you ever feel like you’re drowning in excess email? Does your productivity plummet every time you open up your inbox? You’re not alone: studies have shown that email management takes up a huge portion of work time for many business professionals, and is often more of an annoying distraction than helpful convenience. So, what’s … Continued

Make the Most of Networking Opportunities

October is Small Business Month, which makes it the perfect time to engage in some valuable networking. Successful business owners harness strong networking skills to build their brand, connect with new opportunities, and expand their knowledge. Good networking is about more than offering a firm handshake and making small talk while passing out a pile … Continued