Mailbox Services

The UPS Store offers mailbox rentals, mail forwarding and package or parcel receiving at a real street address

Mailbox Services
Mailbox Services

Meeting Your Essential Needs For Mail Delivery & Package Receiving

Things are far from business as usual, but The UPS Store’s mailbox services can help with some of the usual business. The UPS Stores in Canada offer mailbox rentals, mail forwarding* and package or parcel receiving for you or for your business. We’re here to make sure you don’t miss any important mail or packages, no matter what your needs.

If your office is closed or you’re working from home, you can redirect your mail and deliveries to a temporary mailbox at The UPS Store near your house. And in an attempt to flatten the curve, we also offer mail forwarding services and 24/7 access* to your mail. You may also enjoy our Call-In MailCheck service to save yourself a trip in – call ahead and we’ll let you know if and what mail was received.

Ordering online but worried about delivery? With our mailbox rental service you no longer have to wait at home for a package delivery or risk having valuable shipments left on your doorstep. Have them all delivered to your mailing address at The UPS Store. We can receive packages from any carrier and hold them in a safe location. Or, subscribe to our parcel receiving services! We’ll sign for deliveries from any carrier & hold them securely until you’re ready to pick them up. Pay only for any packages you receive. No more worrying about porch pirates or inclement weather!

If you’re  planning to be away from home for an extended period, The UPS Store can provide you with a secure mailbox and will hold your mail until you are able to collect it.

With The UPS Store mail forwarding service, you can get a mailbox with a real street address and secure 24-hour access* to mail and package deliveries. We can forward your mail to you, anywhere you are. If you have a mobile business or work from home, a The UPS Store mailbox address gives you a professional storefront and makes it easier for your customers to stay in touch.

Additional services include fax receiving and the ability to call in and check for new mail. We can even text or e-mail you when packages arrive**.

Find a Location

Find a Location: Enter Address, City, Province or Postal Code:

Here’s what you get with mailbox rental:

  • A street address, not a P.O. Box number
    A street address can provide a professional image for your business.
  • Package acceptance from all shipping carriers
    We accept packages from all carriers, so you’ll never miss a delivery.
  • Mail holding and forwarding*
    We’ll hold your packages in a secure location for pick up at your convenience or forward them to you, wherever you are.
  • 24-hour access**
    Pick up your mail when it’s convenient for you. Your mail and packages stay safe and confidential.
  • Package and mail receipt notification*
    We can text or email you when your mail and packages arrive.
  • Call-in MailCheck®
    Save time. Save a trip. Call us to find out if you have mail.

*Available at participating locations.
** Additional fees may apply.

We deliver all this and more at The UPS Store

When you use mailbox services at The UPS Store, you get convenience, security, professionalism and other services to help run your business (or your personal life) more efficiently.

Mailbox & Postal Services Frequently Asked Questions

  • What is the difference between a mailbox at The UPS Store and a PO Box at the post office?

    With a mailbox at The UPS Store, you get a real street address, not just a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. The UPS Store also offers many additional services that the post office does not, services like package acceptance from all carriers, package notification and Call-in MailCheck®, all aimed to save you valuable time.

  • What does my mailing address look like?

    Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “The UPS Store,” your name appears first.

    Joe Smith
    PMB XXX or # XXX
    12345 Somewhere Street
    Some City, Some Province Some Postal Code

  • What mailbox sizes do you offer?

    The UPS Store offers various mailboxes sizes. Contact your neighbourhood location today to find out what’s available.

View all Mailbox & Postal Services Frequently Asked Questions

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