covid

How Small Businesses Should Prepare for a Post-COVID Rebound

Your small business has likely changed the ways it operates throughout the COVID-19 pandemic in more ways than one. Whether you have implemented curbside pickup, online delivery, or modified your services, it is important to consider how these changes will impact your business going forward. Although it is not entirely clear how the economy will look one, two, or even five years from now, one thing is for certain – don’t be too quick to say goodbye to the changes you implemented throughout the pandemic, as many of these changes are expected to stay post-COVID. To prepare for what is to come, especially as COVID-19 restrictions begin to ease and more consumers look to shop local, it is essential to first reflect on what your business learned (or possibly missed) during the pandemic. Take a moment to look back at what worked and what didn’t, and be sure to incorporate various perspectives, such as from your employees and customers, within this discussion......