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Relationship Building Through Excellent Customer Service
As a small business owner, you know it is far easier to keep a client than to continue to hunt for new ones. So then, keeping your clients happy is paramount to the long-term success of your business. Key to relationship building is providing a dependable customer service strategy. The UPS Store’s network of franchisees are, themselves, small business owners who have vast experience in the DOs and DON’Ts of client relationship building. Here are seven tips from our team on providing excellent customer service......
