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Tips on Becoming a Successful Franchise Owner

As in any business venture, finding success is the goal of becoming a franchise owner, but getting there requires careful planning. Below are some tips to consider on your journey of becoming a successful franchisee.

Conduct Research on Successful Franchise Industries

Various factors can influence a successful franchisee, one of them being the franchise business itself. If you invest in an industry with poor future projections, it won’t necessarily matter how skilled you are in your position; the customer demand may not be enough. On the other hand, selecting a franchise business with promising future projections, high demand, and a strong reputation can significantly influence your success as a franchise owner.

Researching various industries before choosing to invest can help provide a greater understanding of the market you’re entering and what you might be able to expect several years down the line.

Pick an Opportunity That Leverages Your Skills

Becoming a successful franchise owner can start well before you enter the role. Selecting a franchise business that aligns with your interests and skills can be an important step to ensure you enjoy your experience as a franchisee and succeed in it. When you can use the skills that you’ve previously developed, whether it be in customer experience or leading a team, you may feel more confident to hit the ground running.

Of course, there are many successful franchise owners who have no experience in the industry they’ve chosen prior to entering the role. However, if you can align yourself with a franchise business where you can best use your existing skills, you may find it takes less time to settle into the role. Additionally, selecting an industry you’re already interested in can help motivate you to succeed.

Follow the Business Model

Although this may seem like an obvious tip given the nature of the role, franchising heavily depends on franchisees adhering to the franchisor’s established business model, which is not as simple as it may sound, especially if you do not have prior experience in this type of business structure.

Following a predetermined model is crucial for the success of the franchise. This can look like adhering to the guidelines and business procedures on an ongoing basis to ensure business operations remain within the model.

Straying from the business model is often a sure-fire way to become an unsuccessful franchise owner. Not only is consistency important in a franchise business, as uniformity across the network is essential, but the business model has already been proven successful. The franchisor has moulded and tested this model to create a successful pathway for their franchisees, and it is up to the franchisee to follow it so they can be setup for success.

Be Receptive to Training and Support

The initial training and ongoing support, which most franchise systems offer in varying degrees, will help you become a successful franchise owner. Who better to gain insight from than the individual(s) who know the business model best?

This training and support can be crucial in understanding the operations of the franchise business and how to perform day-to-day responsibilities effectively. Keep communication lines open with your franchisor to access their ongoing support and invest enough time into the training offered to fully comprehend and implement it.

Create Positive Customer Interactions

The customer experience is a top priority for many franchise businesses, and rightfully so. Customers keep the business operating and growing, so creating a positive experience for them can be instrumental in finding success. Having a strong customer base built on loyalty and trust is not necessarily easy but is a skill that you can hone over time. Placing customer service at the forefront can help you succeed as a franchisee, as it can lead to repeat customers and positive reviews and help further strengthen your business’ brand and reputation.

Maintain Finances and Manage Costs

Staying on top of your finances as a franchisee can be essential in generating success. From ongoing franchising fees to inventory management, keeping track of how much you need to spend versus the revenue you’re receiving month-to-month is important, and requires diligence. If you are unaware of the inflow and outflow of cash in your franchise business, problems can arise rapidly, so creating and implementing a system where you can manage necessary costs can help you remain on top.

Franchising with The UPS Store

Looking to join a supportive network of franchisees and bring The UPS Store to your community? Our Franchise Benefits, Franchise Training, and Franchising Support pages are full of details that can provide a greater understanding of what The UPS Store offers our franchisees, while our FAQ page includes answers to our most common franchising questions. Please fill out our convenient online form to request more information about the opportunity.

About The UPS Store

UPS Author Information Image

With over 350 franchised locations, The UPS Store is Canada’s largest network of print and copy centres. The UPS Store offers complete business support services such as digital colour and black and white printing, full document finishing, worldwide shipping and packaging services, mailbox rentals with 24 hour access, mail forwarding, package/mail and fax receiving, and mail fulfillment. The UPS Store operations in Canada are owned and managed by Oakville, Ontario based MBEC Communications L.P. The UPS Store name is used in Canada under a master license by The UPS Store, Inc., a UPS company.