Chatbots are not new to the scene, but in today’s digital age, artificial intelligence (AI) has revolutionized them into something more powerful. Although they can serve several uses, chatbots can be a valuable resource for businesses of all sizes to meet the demands of customers who seek around-the-clock support and quick answers without sifting through … Continued
As a small business owner, you’re probably familiar with the phrase “wearing many hats,” which highlights the fact that this role often involves juggling several responsibilities. It can often feel like a balancing act trying to manage everything, especially without a strategy in place. How you manage your workload and time will be unique to … Continued
Predicting the exact timing of another global crisis is nearly impossible. However, the pandemic taught us a lesson about the significant impact a crisis can have on businesses and its unpredictable nature. While we may not know what will trigger a global crisis—whether it be another health emergency or economic instability—major disruptions can affect businesses … Continued
Making a sale to a first-time customer can be an exciting experience as a small business owner, as it’s an opportunity for someone new to learn about who you are and what your business has to offer. However, now comes the potentially challenging part: how can you increase the likelihood that this customer will return … Continued
As sustainability awareness and eco-friendly options grow in popularity, more consumers are seeking environmentally friendly businesses, with many willing to pay more for it. This provides an opportunity for small business owners to not only make a difference on the environment but also connect with their community to understand and better meet their customers’ needs. … Continued
As a small business owner, you may often find yourself juggling multiple roles and responsibilities to help keep things running smoothly. From creating marketing materials, managing customer service, handling finances, and more, demands can feel overwhelming without an effective plan. Implementing strategies to help enhance your productivity and alleviate some of the pressure can be … Continued
A new year can be a great reminder to assess your small business’ current operations and evaluate your performance. Whether there are areas of your business plan that need improvement, or you want to enhance your strategies to help meet your business goals, identifying ways to refresh and strengthen your approach can benefit your brand … Continued
As a small business owner, staying on top of trends can be crucial for meeting consumer demands and differentiating your business in a rapidly evolving market. The new year can be an ideal time to consider adjusting your strategy to align with the latest technologies, changing consumer behaviours, and other emerging trends to help your … Continued
As a small business owner, expanding your reach and driving growth are likely top priorities, especially in a competitive business landscape. However, finding new, creative ways to achieve these objectives could seem daunting, especially if you are working with a limited budget. That’s where business-to-business collaborations can come into play. You probably already know several … Continued
Are you in the market for some new business cards? Whether you’re considering an entirely new design to represent yourself or your small business or looking to freshen up your current cards, there are a variety of stock and finish options to consider. In this article, we’ll explore the various business card types and finishes … Continued
Understanding your customers’ needs and preferences is a challenging yet vital task for any business. Doing so effectively is crucial in inventory management, especially when operating with a tight budget, as ordering the right amount at the right time can help reduce waste and optimize cash flow. Although it’s impossible to predict the future with … Continued
It is all too common for small business owners to wear multiple hats, making work-life balance often difficult to achieve due to many responsibilities. According to a 2023 Business Development Bank of Canada (BDC) survey, 54% of small business owners cited work-life balance as a significant source of stress, and 41% expressed the need to … Continued