The holiday season can be a busy time for small business owners, but it can also be a catalyst for meaningful customer connections. As orders come in, going the extra mile and including “thank you” inserts in your shipments can help you stand out, embrace the spirit of appreciation, and foster lasting customer relationships. Although … Continued
From overstuffed filing cabinets to piles on your desk, physical documents can quickly accumulate, create clutter, and become difficult to handle without proper organization. For small business owners who likely have contracts, invoices, or receipts as paper documents, converting physical documents into digital archives can be a great way to increase space, minimize the risk … Continued
The holiday season is approaching quickly! And while some consider it the most wonderful time of the year, small business owners may see this period as a time of increased customer demand, higher inventory requirements, and an even greater need for a strong, capable team to manage operations effectively. According to a recent survey, 72% … Continued
The relationship between small businesses and their community members can be mutually supportive. While small business owners often rely on loyal local customers for growth and success, many customers also value supporting local businesses. In fact, a recent study revealed that 82% of Canadians believe micro and small businesses in their communities deserve support, and … Continued
Creating strong marketing content can take time, energy, and often money, which can feel like a significant undertaking if you’re a small business owner wearing multiple hats with limited resources. However, what if there were a way to get high-performing marketing material without doing all the heavy lifting yourself? That’s where user-generated content comes in. … Continued
Did you know that back-to-school is typically the second-largest retail season next to the winter holidays? For small business owners, this marks an excellent opportunity to spark consumer interest by launching campaigns that cater products and services to an interested audience, helping to boost sales and strengthen community relationships. Below are some back-to-school campaign ideas … Continued
Did you know that the cost of replacing a frontline employee (someone who interacts directly with customers or clients) can be 40% of their salary? For small business owners, high employee turnover can impact your budget and potentially divert your focus away from other important responsibilities as you spend time re-hiring and onboarding new employees. … Continued
From loud, flashy advertisements to eye-catching logos and designs, many businesses have traditionally used bold techniques to try to capture consumer attention, especially in an effort to stand out in increasingly competitive markets. While this approach can work for some, others have been finding success by taking a subtle, “quieter” approach to branding. This strategy … Continued
From weddings and conferences to all the meaningful occasions in between, professionally printed materials such as invitations, brochures, posters, and banners can elevate your event and bring your vision into a tangible reality. At The UPS Store, we can help you prepare for all kinds of events with our expert printing service. Learn more about … Continued
From apparel to pens and calendars, promotional products (i.e., items that can be used to promote a business) can be an excellent tool for small business owners who are looking to elevate their brand and stand out from competitors by leaving a lasting impression on current and potential customers. If you want to make a … Continued
If it feels like social media platforms are constantly changing or tweaking in-app features, it’s because in many cases, they are! Platforms like Instagram and Facebook constantly evolve to meet their users’ changing needs and preferences, so we often see several updates regularly. Keeping up with these changes may feel challenging, especially as a small … Continued
Chatbots are not new to the scene, but in today’s digital age, artificial intelligence (AI) has revolutionized them into something more powerful. Although they can serve several uses, chatbots can be a valuable resource for businesses of all sizes to meet the demands of customers who seek around-the-clock support and quick answers without sifting through … Continued