International Shipping
Sending a parcel or package abroad? Need international air shipping from Canada? Does your business require a range of global delivery options and worldwide tracking? The UPS Store is an authorized UPS® shipping service outlet and drop off location for UPS air courier and ground shipping services. We also offer a full range of shipping services through other international air carriers such as Canpar & DHL.
Whenever you or your business need to send boxes, packages or documents overseas or require an international parcel service, The UPS Store can help. Whether you need express or standard shipping, we offer a wide variety of delivery options from overnight to ground delivery. Contact your neighbourhood location for service availability, pricing, shipping rates, costs and/or scheduling.
International Letters, Parcels and Freight
Global Connection. Neighbourhood Convenience.
Shipping packages abroad can be a time-consuming process – involving paperwork, tariffs, regulations and clearing customs. That’s where The UPS Store comes in. Let us handle the details; we’re your neighbourhood international shipping experts.
With more than 385 convenient The UPS Store locations in Canada, it is easy to get your shipment to UPS and on the way to its final destination.
Our expertise saves you time
Getting your package there on time begins with proper paperwork. At The UPS Store, our international shipping experts help you understand and complete the required documents.
International shipping services, tailored to your needs
The UPS Store international shipping experts provide timesaving support for your small business and your personal needs. So the next time you need to ship a package internationally, let the experts at The UPS Store take care of it.
Our Pack & Ship Guarantee
You don’t have to worry about a thing at The UPS Store. If an item packed by our associates and shipped via UPS® is damaged or lost, you’ll be reimbursed for the item’s value (subject to the lesser of actual value, replacement or repair cost), the full retail price of packing materials and services, and shipping charges (excluding declared value charges). Restrictions apply. For full details see our Pack & Ship Guarantee.*
*Additional fees apply.
International Shipping Service Options
UPS offers guaranteed time-definite and day-definite delivery worldwide based on your shipment’s destination.
| I need it there in | I need it delivered by | Recommended service |
|---|---|---|
| 1 Business Day | Delivery typically by 8:30 or 9:00 a.m. | UPS Express Early to the U.S. |
| 1-3 Business Days | Delivery typically by 10:30 a.m., 12:00 noon or 2:00 p.m. | UPS Worldwide Express |
| 2-3 Business Days | Delivery typically by 9:00 a.m. | UPS Worldwide Express Plus |
| 1-3 Business Days | Delivery by end of day | UPS Worldwide Express Saver |
| 3 Business Days | Delivery by end of day | UPS 3 Day Select to the U.S. |
| 2-5 Business Days | Delivery by end of day | UPS Worldwide Expedited |
| I can be flexible based on the location I am shipping to. | Delivery by end of day | UPS Standard to the U.S. |
Package Tracking
Use the Tracking tool to track your shipment and the estimated delivery of your items
International Shipping Frequently Asked Questions
Can you ship large or odd-shaped items internationally?
Yes. Many of our locations are capable of shipping large or odd-shaped items, such as furniture. Large or odd-shaped items often require specialized packaging. The UPS Store offers custom handling and packaging, from blanket wrap to custom cartons, crating, shrink-wrapping and palletizing. Your neighbourhood location can advise you on the best packing method for your item(s). Contact your neighbourhood location to ensure it offers this service to ensure it offers packing and shipping of large items.
How do I know my international shipment will clear customs?
The UPS Store can assist you in completing the correct documentation so that your shipment has the best chance of clearing customs. The international shipping experts at The UPS Store can inform you at the time of transaction of any restrictions that may cause problems for your shipment.
What are duties, taxes and fees?
Duties are fees imposed by customs on imported merchandise. The applicable charge will be based on the value and/or gross weight and may differ according to the commodity. You are responsible for payment of all duties and fees. Fees are implemented by the customs broker or agent for its services.