As a franchisee of The UPS Store network in Canada, The UPS Store at 31 Baldwin Street in Brooklin is proud to be locally owned and operated.
Because we are small business owners, we can help with the challenges entrepreneurs face every day.
Our team features the knowledge and equipment to provide cost-effective solutions such as business printing, mail services, packing, shipping and more.
Vicky is the owner-operator of The UPS Store in Brooklin and makes it her mission to work closely with each of our clients. From tracking your package around the world, to finding cost-effective printing solutions, Vicky is here to help.
She also enjoys taking passport photos for entire families, even babies, and ensures that your little ones have a fun and memorable visit to her store.
Vicky does not do all of this alone. The UPS Store team includes her husband Ken, along with staff members who keep everything running smoothly.
Together the entire team offers their expertise to find solutions for your printing and shipping needs that will help your small business thrive.
Sales
Ryleigh is our sales specialist who is dedicated to making your visit productive and pleasant.
With plenty of retail experience, Ryleigh is focused on delivering great customer service and business support. She will work with you to discover cost-effective options for printing, shipping, and packaging solutions.
Speak with Ryleigh to discover the many ways she can help your business thrive.
Graphic Design
It is a special talent to be a Graphic Designer. That talent, along with a suite of creative skills, are what Hanna brings to our team at The UPS Store in Brooklin.
A graduate of Durham College’s Graphic Design program in Oshawa, Hanna is ready to make her mark on your design projects. Whether it is a menu for your restaurant, a business card to provide a professional touch, or a brochure to tell the world what you do, Hanna will work with you to achieve your goals.
Ask for Hanna when you are ready to get started.
Business Operations
Ken is Vicky’s business partner (and husband) who specializes in making The UPS Store a valued part of the Brooklin and Whitby community.
With an extensive background in mass communications, Ken helps companies and individuals tell their “story” and enjoys working with business owners to discover what excites them about their ventures.
Call Ken to make connections with other business owners and find new ways to grow your enterprise.
Customer Testimonials
We wouldn’t be here without you, our customers. Have an experience you’d like us to know about? Visit the Contact Us section and select ‘Submit a Testimonial’ in the subject area. Tell us your story. With your permission, we may highlight it on our website.
“Run by wonderful people, very friendly and very helpful. Highly recommend this location!”
Josh - March 2024
“One of the Best places to have a secure mailbox. They do have a wide range of printing options and shipping options and Passport photos in less than 5 minutes. Bring in your box full of confidential documents for a secure shredding. Ken along with his great staff will take care of any issue you encounter with respect to all your small business needs.”
JithenDra - March 2024
“Both Ken and his colleague were amazing. Taking a passport photo for a 7 week old and a 5 year old is not an easy task. They took their time to demonstrate, give examples, review the photos to ensure we had an appropriate shot. Aside from the photo Ken patiently answered all my 5 year old's questions, took him behind the counter, let him cut and stamp his photo, kept him busy while I was trying to get a good shot of my 7 week old.”
Sophia - March 2024
“This is my favourite UPS store to go to. I have gotten pictures clicked for a bunch of different things and each time the staff working there is nothing but friendly, knowledgeable, and helpful. They meet you with a smile and assure you if anything doesn’t work, they will be there to help.”
Nikhil - January 2024
“The team at The UPS Store in Brooklin is amazing! They are friendly, knowledgeable and always willing to go above and beyond duty to serve their customers. I like the personalized service because I am not an expert in printing or design. They are always there to help and advise me. VIP service every time. Thank you!”
Antoinette - November 2023
“This store is worth the drive if you live outside of Brooklin! They are very friendly, knowledgeable and helpful. I've been in many times and they make every experience a good one!”
Carol - October 2023
“We just did a custom printing job - Ryleigh was SO helpful! Thank you.”
www.reading-readiness.com - May 2023
“Friendly and professional staff.”
Santhosh - February 2023
“Just utterly blown away by the ‘above and beyond’ customer service ... if you are looking for a full service experience, with unbelievably kind and decent people, your search should begin and end, here.”
Stephen - January 2023
“I recently needed a company banner created in a rush. Ken worked with me from start to finish to ensure a high quality result in a matter of two hours! He treated the importance of my project as if it were his own, and I would highly recommend his services for anything that matters to you.”
Katharine - January 2023
“Best UPS or print/shipping store I’ve been to in general. Ken helped me with a printing job for a gift and went above and beyond. Amazing service! Highly recommend!”
Navjit - December 2022
“HIGHLY recommend this UPS Store. By FAR the best customer service I’ve ever received. ”
Mia - September 2022
“I highly recommend this UPS location. They not only provide great service for shipping packages but also for all printing, signage and fliers. They are a great example of a local business that goes above and beyond for the customer.”
Bryan - September 2022
“Very satisfied with this store. Friendly staff, perfect service. Thank you guys.”
Baysa - August 2022
“This location is the best in Ontario. The staff is super friendly and knowledgeable. They go above and beyond for their customers and it is appreciated.”
Stephie - July 2022
“Always a fantastic experience visiting The UPS Store!”
Christine - June 2022
“One of the best UPS stores I have used. ”
Siddhant - January 2022
“Amazing service and assistance. The turn around time was lightning fast! I will be back for sure. ”
Jen - December 2021
“This store is fabulous!! Always friendly with amazing staff. ”
Lisa - December 2021
“It has been a treat to be greeted by Mitchell with enthusiasm.”
Cathy - December 2021
“Love this store! Wonderful service.”
Teresa - September 2021
“Wonderful staff. Super efficient and quick.”
Katie - August 2021
“Vicky is very helpful. My work was done very quickly.”
Monika - July 2021
“It's always a pleasure going to this UPS Store!”
Kate - July 2021
“Thank you for taking such good care with the packaging and shipping! ”
Brad – May 2021
“Friendly, fast service.”
Kate - May 2021
“I have used the Brooklin UPS and they were great.”
Mary - May 2021
“Vicky was very helpful. We'll be glad to continue using their services.”
As franchisees of The UPS Store in Brooklin, we are proud to live nearby, giving us the opportunity to work with our neighbours and the small business community.