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Pack & Ship
Our certified packing experts here at The UPS Store® can pack almost anything. We can save you time and can help ensure your items arrive intact at their destination. We specialize in properly packing fragile and high-value items, including antiques, art, electronics, crystal, china and porcelain.
Our Pack & Ship Guarantee
If we pack your item, and ship it via UPS® and that item is damaged or lost in transit, with our Pack & Ship Guarantee service, you’ll be reimbursed:
- The item’s value (subject to the lesser of actual value, replacement or repair cost )
- The full retail price you paid for packaging materials and services, and
- Your cost for shipping (excluding Pack & Ship Guarantee charges).
If you do not declare the value of the item at the time of the transaction and do not purchase our Pack & Ship Guarantee for that amount, the shipment shall be at your risk and no reimbursement will be available.
The Pack & Ship Guarantee applies to packages packed by The UPS Store associates, and using only new materials purchased at a participating location and shipped by The UPS Store location that packed it, via UPS® on that Store’s UPS® account to domestic or international destinations serviced by UPS®.*
*Additional Fees apply. Subject to certain geographic limitations. See store for details.
The Pack & Ship Guarantee does not apply to:
- Shipments processed through UPS.ca or on your UPS® account
- Customer-packed packages
- Items packed in materials provided free-of-charge by any carrier
- Items excluded or restricted from transportation by UPS® or in violation of the UPS Tariff/Terms and Conditions of Service
We’ve got what you need to get moving:
- professional strength moving boxes and kits in a variety of sizes
- tape, bubble cushioning, and packaging peanuts
- custom-made boxes for irregularly shaped items
Trust our team to help you with the right packaging and shipping solutions to get your goods where they need to be. Our certified packing experts can pack almost anything, including odd-shaped, fragile and oversized items.
Let us help you with a variety of shipping options, including UPS, DHL and CANPAR that offer everything from overnight to ground delivery, from domestic to worldwide. We have envelopes and boxes in various sizes, as well as custom packaging services, and can accommodate all your needs.