About The UPS Store #142

Franchisees Duane & Elaine Ophus have been an integral part of the Westside community, operating The UPS Store for 23 years and meeting your small business needs. We’re located in the Westbank Towne Centre in the retail heart of West Kelowna, BC. We deliver top-notch service and we love working with our customers, which is why we always go the extra mile to exceed our customers’ expectations. We have a full staff of friendly team members who are experienced in shipping, packaging, graphic design, document finishing and more.


We’re part of The UPS Store Canada’s franchise network and are locally owned and operated, which means we understand what small business owners need. Since we’re small business owners ourselves, you can count on us for support. We have the expertise and resources to provide you with the most affordable supplies and services including business printing, mailbox rentals, packing, shipping and more.


Our store accepts major credit cards, debit, and Apple Pay.

Our Staff

Come meet our friendly team today at our store at 2475 Dobbin Road in West Kelowna, BC. We don’t just offer services to small business owners; we also serve any individuals who needs professional printing, customized packaging and shipping solutions, or a secure mailbox for your mail or package receiving. We can also handle any of your professional graphic design needs.

Our friendly staff has the experience and knowledge to get your projects done right and on time. Customer service manager Gail has 21 years of service, and Louise (head of our shipping department) has been with us for 19 years.

Customer Testimonials

Our business has been operating for almost 25 years, thanks to our valued customers. If you have a compelling experience you’d like to share with us, submit your story via our website’s Contact Us form. We’d love to hear your story and after receiving your permission, we may post it on our website!


Our store has been an integral part of the Westside community since 1995, and we love our customers! We are an active part of our neighbourhood, and we care about and invest in our city. We’re a member of Greater Westside Board of Trade, and support school fundraisers, Westside Youth Soccer, Habitat for Humanity and the SPCA, among others.