About Our Store
The UPS Store Kingston – West End
Our west end store is located in the Clock Tower Plaza, just off Princess and Midland, by the Cataraqui Mall.
Located in a strip mall, we have lots of parking and easy in and out access. Our neighbors are Brother Meats, Body Systems and the west end Goodlife Fitness and Bulk Barn are across the road.
We offer a full suite of services including pack and ship, mailbox, print and shredding services.
At this store we also offer engineering and architecture drawings and blue prints.
Our Staff
Our staff are here to provide great customer service and attend to your every need.

Customer Testimonials
We wouldn’t be here if it weren’t for you, our customers. Have an experience you’d like us to know about? Submit our website Contact Us form and select ‘Submit a Testimonial’ in the subject area. Tell us your story. With your permission, we may highlight it on our website.
“Received truly amazing customer service here, as I arrived just after closing time, and the owner re-opened the store just for me and helped assess my needs. Thank you!”
Erin W., from Google
“Extremely friendly woman working today. She helped me print labels to return items. I thought that it would have been difficult but she was great. I will definitely be using this location again.”
Brandy H., from Google
“I had an issue with a package coming into Kingston, I have done business with The UPS Store in the past and even though this transaction had nothing to do with the store, Martha went above and beyond to reach out to UPS and solve the issue.”
Betsy Clamer
“When our online print order came through incorrectly just 24 hours before our event we were in big trouble! Fortunately one of our board members had done business with The UPS Store and reached out to Sue.
Problem solved, brochure, post cards and posters all printed correctly and at a cheaper price than our online order! Lesson learned!”
Jim Markle
“Talk about above and beyond! I had a huge problem on my hands, my husband had past on and it was time to downsize. I had no idea how to get rid of the 30 years of business records stored in my basement. When I found Tom at the UPS Store, my issue was solved.
He came right to my house (in a rain storm) carried the material out of my basement and had it shredded. The service was quick, professional and cost effective.
Thanks to the team at The UPS Store”
Cheryl Chalmers
“My partner and I were moving to New Brunswick and called several local moving companies, our move was too small for them. When we contacted Tom and Martha we knew we had the right service!
Tom made multiple trips to our home and pick up everything from artwork to mirrors and desk, all during the biggest heat wave of July. Over multiple appointments he was always on time and helpful, even loading things in our car that were not part of the shipment.
Everything arrived safe and sound and on time - Thanks to Tom and Martha”
Jean and Jan Smith
Take A Look Around
We are proud to be a part of the Kingston business community. Through in kind sponsor ship we support the following organizations with print and logistic services
The United Way KFLA
Taylor Hall Celebrity Ball Hockey Tournament
The Boys and Girls Club of Kingston
Students for Wishes – Queens University Chapter
Wind Athletes Kingston
CORK Kingston